Today's Meeting : (13/06/2014) As expected UFBU and IBA meeting ends in stalemate : IBA increased the offer to 11% but UFBU wants at least 25% increase. Waiting for full details
Friday, June 13, 2014
Thursday, June 12, 2014
Result of Recruitment of Specialist Cadre Officers in State Bank Group
Recruitment of Specialist Cadre Officers in State Bank Group (2013-14)
Advertisement No. CRPD/SCO/2013-14/14
Online Exam held on 19.04.2014 - Result-cum-Interview Schedule
Download Exam Result-cum-Interview Schedule
Download Call Letter for Interview
Download Bio-data Form for Interview
Sunday, May 25, 2014
Recruitment of Assistants in Clerical Cadre in State Bank of India (2014-15)
SBI at last announced for Recruitment of Assistants in Clerical Cadre in State Bank of India (2014-15) Advertisement No. CRPD/CR/2014-15/02 On-line registration of application : 26.05.2014 TO 14.06.2014 for details visit sbi.co.in or click here
Friday, April 11, 2014
Poor customer service at ATMs flayed
Mumbai, April 10: Though the number of Automated Teller Machines (ATMs) has gone up across the country over the last few years, customer service levels at ATM centres leave a lot to be desired, according to the banking regulator.
The Reserve Bank of India (RBI), in a survey of ATMs, has found several deficiencies in services. These relate to messages showing insufficient cash and non-availability of contact details for lodging complaints at the ATM centres.
Another area of service deficiency related to ATM identification numbers not being displayed at the centres, causing inconvenience to customers, according to the survey, the contents of which were described to this paper by a senior official at a public sector bank.
Many a time, customers do not know what to do when money from the account is debited, but the cash is not dispensed from ATMs.
In such a scenario, displaying clear instructions on what the customer should do will be of great help.
This is a significant issue as many bank customers use other-bank ATMs as well as White Label ATMs (set up, owned and operated by non-banks) to withdraw cash.
Rectify deficiencies
Pointing out that customer service at ATMs is not satisfactory, the RBI has urged banks to rectify the deficiencies that have been flagged in the survey.
In fact, the National Payments Corporation of India had advised its member banks to make a provision in the “Customer Complaint Form” wherein a request for the CCTV images can be raised, if the customers so desire, at the time of submitting the complaint form.
NPCI is the umbrella institution for all retail payments in the country and operates the National Financial Switch for ATMs in the country.
Number doubles
The number of ATMs has more than doubled in the last four years. From 74,505 at the end of March 2011, it has jumped to 155,387 at the end of February2014, as per NPCI data.
The Finance Ministry has also asked public sector banks to install more ATMs and achieve the targeted number of on-site ATMs for 2013-14.
Against the target of over 34,000 ATMs to be installed by the end of the fiscal, public sector banks had added 17,559 ATMs by January 2014.
The Reserve Bank of India (RBI), in a survey of ATMs, has found several deficiencies in services. These relate to messages showing insufficient cash and non-availability of contact details for lodging complaints at the ATM centres.
Another area of service deficiency related to ATM identification numbers not being displayed at the centres, causing inconvenience to customers, according to the survey, the contents of which were described to this paper by a senior official at a public sector bank.
Many a time, customers do not know what to do when money from the account is debited, but the cash is not dispensed from ATMs.
In such a scenario, displaying clear instructions on what the customer should do will be of great help.
This is a significant issue as many bank customers use other-bank ATMs as well as White Label ATMs (set up, owned and operated by non-banks) to withdraw cash.
Rectify deficiencies
Pointing out that customer service at ATMs is not satisfactory, the RBI has urged banks to rectify the deficiencies that have been flagged in the survey.
In fact, the National Payments Corporation of India had advised its member banks to make a provision in the “Customer Complaint Form” wherein a request for the CCTV images can be raised, if the customers so desire, at the time of submitting the complaint form.
NPCI is the umbrella institution for all retail payments in the country and operates the National Financial Switch for ATMs in the country.
Number doubles
The number of ATMs has more than doubled in the last four years. From 74,505 at the end of March 2011, it has jumped to 155,387 at the end of February2014, as per NPCI data.
The Finance Ministry has also asked public sector banks to install more ATMs and achieve the targeted number of on-site ATMs for 2013-14.
Against the target of over 34,000 ATMs to be installed by the end of the fiscal, public sector banks had added 17,559 ATMs by January 2014.
Friday, January 24, 2014
SBI launches Youtube channel; Twitter is next
Mumbai, January 23: Nation’s largest lender State Bank of India on Thursday strengthened its social media presence with the launch of its channel on popular video sharing website Youtube and said it will also be launching its handle on the micro-logging site Twitter soon.
“The YouTube channel is another platform that will enable us to connect with our customers. SBI will continue to spread its footprint on social media through the launch of platforms like Twitter, shortly,” Chairman Arundhati Bhattacharya said in a statement.
The YouTube channel, which follows a dedicated Facebook page launch in November, will initially have information about the bank’s products and services and its legacy to begin with and will gradually include philanthropic initiatives, it said in a statement.
SBI, has over 200 years of history. It has over 15,000 branches and over 43,000 ATMs. The bank statement said the Youtube channel will help it connect with the young and technologically savvy customers.
“The YouTube channel is another platform that will enable us to connect with our customers. SBI will continue to spread its footprint on social media through the launch of platforms like Twitter, shortly,” Chairman Arundhati Bhattacharya said in a statement.
The YouTube channel, which follows a dedicated Facebook page launch in November, will initially have information about the bank’s products and services and its legacy to begin with and will gradually include philanthropic initiatives, it said in a statement.
SBI, has over 200 years of history. It has over 15,000 branches and over 43,000 ATMs. The bank statement said the Youtube channel will help it connect with the young and technologically savvy customers.
Wednesday, August 14, 2013
Expected Salary or Basic Pay after 10th Bipartite Settlement
Expected Salary after 10th Bipartite Settlement
Approximately 60% of Basic will be added to make new basic. And other facilities also will be added
Approximately 60% of Basic will be added to make new basic. And other facilities also will be added
Tuesday, August 13, 2013
Details of discussion between IBA and UFBU leaders on 10th Bipartite Settlement on 12.08.2013
Detail as per UFBU furnished here under for information:
"Another round of bipartite talks took place today(12.08.13) in Mumbai between IBA and UFBU on our demands for wage revision. IBA was represented by their Negotiating Committee led by its Chairman Shri T M Bhasin. UFBU was represented by all our nine constituent unions. The meeting condoled the death of Com. R J Sridharan, Chairman, AIBOA, who was in the negotiating committee till 9th Bipartite Wage Revision.
The meeting was held in a cordial atmosphere and discussions were fruitful. In the day-long discussions held, satisfactory decisions on some of the important issues could be arrived at. Continuing the discussions of the last round of talks held on 7th June, 2013, we emphasised the need for IBA to expedite and conclude the settlement in a time bound manner. We also asked them to react and respond to the issues like date of effect for commencement of the revised wages, consumer price index point upto which Dearness Allowance is to be merged with basic pay for construction of revised pay scales, quantum of wage revision, etc.
Date of effect: In response, the IBA agreed that the new wage settlement would be effective from 1st November, 2012 i.e. the date from which the 10th Bipartite Settlement is due.
Merger of DA for constructing revised Pay Scales: IBA explained their constraints to consider merger of Dearness Allowance at higher index points. After prolonged discussions and on the insistence of the UFBU for merger of D.A at a higher level to enable construction of Pay Scales in a reasonable manner looking to the Pay Scales of employees and officers in comparable sectors, IBA agreed and conceded to merge Dearness Allowance upto 4440 Consumer Price Index i.e. 401 slabs and construct new pay scales accordingly.
Increase in wage load: On the offer of the wage load increase, IBA wanted to study the cost impact of the merger before responding. However, the UFBU reiterated its demand that the offer should be exclusive of superannuation cost and improvements in other welfare measures. IBA indicated that the same would be kept in mind by them.
REIUBURSEMENT OF HOSPITALISATION EXPENSES: To our demand for 100% reimbursement of hospitalisation expenses incurred by the employees/officers for self and eligible family members, IBA offered introduction of mediclaim policy facility under which hospitalisation expenses would be reimbursed by the insurance company upto Rs. 2 lacs for substaff, Rs. 3 lacs for clerical staff and Rs. 4 lacs for officers per year. Looking to the various implications of switching over to the new scheme and the need to examine the pros and cons of the scheme, we said that a detailed study is required on the contents of the scheme offered before responding.
Management's issues: The management's issues like introduction of cost to company method, Fixed Pay and Variable Pay concept were discussed and UFBU has given its strong views against the same. However, the matter remained inconclusive.
Compassionate ground appointment Scheme: Another vital issue, much dearer to all the bank employees, which is relentlessly being pursued by the UFBU is restoration of compassionate appointments in the Banking Industry. IBA informed us in today's meeting that its recommendations for introduction of compassionate appointment scheme on similar lines prevailing in Central Government for its employees has been sent to Ministry of Finance, Govt. of India for its approval. No doubt, it is an important step in the direction of restoring compassionate appointments in the Banking Industry which is a long pending demand. While thanking the IBA for the positive step taken in this direction, we earnestly hope that the Government would accord its approval at the earliest.
Comrades, in today's discussions, we could arrive at conclusion on two vital issues i.e. date of effect and merger of dearness allowance. We thank the team of the Negotiating Committee of IBA for this forward movement in the discussions.
The date for the next round of discussions will be decided in due course."
Details provided by Mr Mohan P.
"Another round of bipartite talks took place today(12.08.13) in Mumbai between IBA and UFBU on our demands for wage revision. IBA was represented by their Negotiating Committee led by its Chairman Shri T M Bhasin. UFBU was represented by all our nine constituent unions. The meeting condoled the death of Com. R J Sridharan, Chairman, AIBOA, who was in the negotiating committee till 9th Bipartite Wage Revision.
The meeting was held in a cordial atmosphere and discussions were fruitful. In the day-long discussions held, satisfactory decisions on some of the important issues could be arrived at. Continuing the discussions of the last round of talks held on 7th June, 2013, we emphasised the need for IBA to expedite and conclude the settlement in a time bound manner. We also asked them to react and respond to the issues like date of effect for commencement of the revised wages, consumer price index point upto which Dearness Allowance is to be merged with basic pay for construction of revised pay scales, quantum of wage revision, etc.
Date of effect: In response, the IBA agreed that the new wage settlement would be effective from 1st November, 2012 i.e. the date from which the 10th Bipartite Settlement is due.
Merger of DA for constructing revised Pay Scales: IBA explained their constraints to consider merger of Dearness Allowance at higher index points. After prolonged discussions and on the insistence of the UFBU for merger of D.A at a higher level to enable construction of Pay Scales in a reasonable manner looking to the Pay Scales of employees and officers in comparable sectors, IBA agreed and conceded to merge Dearness Allowance upto 4440 Consumer Price Index i.e. 401 slabs and construct new pay scales accordingly.
Increase in wage load: On the offer of the wage load increase, IBA wanted to study the cost impact of the merger before responding. However, the UFBU reiterated its demand that the offer should be exclusive of superannuation cost and improvements in other welfare measures. IBA indicated that the same would be kept in mind by them.
REIUBURSEMENT OF HOSPITALISATION EXPENSES: To our demand for 100% reimbursement of hospitalisation expenses incurred by the employees/officers for self and eligible family members, IBA offered introduction of mediclaim policy facility under which hospitalisation expenses would be reimbursed by the insurance company upto Rs. 2 lacs for substaff, Rs. 3 lacs for clerical staff and Rs. 4 lacs for officers per year. Looking to the various implications of switching over to the new scheme and the need to examine the pros and cons of the scheme, we said that a detailed study is required on the contents of the scheme offered before responding.
Management's issues: The management's issues like introduction of cost to company method, Fixed Pay and Variable Pay concept were discussed and UFBU has given its strong views against the same. However, the matter remained inconclusive.
Compassionate ground appointment Scheme: Another vital issue, much dearer to all the bank employees, which is relentlessly being pursued by the UFBU is restoration of compassionate appointments in the Banking Industry. IBA informed us in today's meeting that its recommendations for introduction of compassionate appointment scheme on similar lines prevailing in Central Government for its employees has been sent to Ministry of Finance, Govt. of India for its approval. No doubt, it is an important step in the direction of restoring compassionate appointments in the Banking Industry which is a long pending demand. While thanking the IBA for the positive step taken in this direction, we earnestly hope that the Government would accord its approval at the earliest.
Comrades, in today's discussions, we could arrive at conclusion on two vital issues i.e. date of effect and merger of dearness allowance. We thank the team of the Negotiating Committee of IBA for this forward movement in the discussions.
The date for the next round of discussions will be decided in due course."
Details provided by Mr Mohan P.
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