SBI to cut processing and conversion fees on home loans

With the advent of festival season India’s largest lender – SBI has embarked upon a special campaign to ramp up its home loan book. It is going to reduce the processing fee for home loans to Rs.1,000 per loan irrespective of the size. The offer would be made available from September 1 onwards, a senior bank official told.
With the advent of festival season India's largest lender - the State Bank of India (SBI) has embarked upon a special campaign to ramp up its home loan book. It is going to reduce the processing fee for home loans to Rs.1000 per loan irrespective of the size. The offer would be made available from September 01 onwards, a senior bank official told.
Currently, loan processing is at 0.25% of the loan amount subject to a cap of Rs 6,500 for loans upto Rs.75 lakhs. For any higher loan amount, the maximum fee ceiling is Rs.10,000.  For example, if you apply for a loan of Rs. 20 lakhs, you need to pay a processing charge of Rs.1000/- With the new offer, it will be uniform at Rs.1,000 for a home loan. However, the offer would end on 30th November, 2012.
At the same time, the banking behemoth is actively mulling reduction in conversion fee which is presently at 1%. For all banks, conversion fees are in the range of 0.50-2%. This move, if implemented, will help the existing (SBI) home loan customers, who are not entitled to get the benefit of reduced interest rates to avail of the lowered interest rates. Let’s assume the loan size is Rs.30 lakhs and a customer has already repaid Rs.10 lakhs. Therefore, he has to pay Rs.20,000/-(i.e. 1% of 30-10 lakhs) one-time upfront for the conversion.
Earlier, SBI cut the interest rates on home and auto loans by over 50 basis points, effective from August 07. However, it did not change the base rate (remains at 10% p.a), the benchmark rate below which the Reserve Bank of India does not allow any bank to lend. Now, a home loan borrower can avail of a home loan with interest at 10.25% as against 10.75% prior to the rate cut, for a ticket size of Rs 30 lakhs. The interest rate will be 10.40% for loans above Rs. 30 lakhs. The EMI on Home Loan tenor of 30 years is Rs.897 per lakh which is the lowest in the market.
However, the new rates are available only to the new customers. So, a customer who had taken a loan at a higher floating rate viz. 11.25% will be keen to avail the benefit of the current lower rate. So, he can convert his loan to the new rate by paying the conversion fee. "Those proposed moves by RBI will certainly benefit customers, who should tap opportunities right in time. However, the bank cannot just keep on doing this beyond a point as it may hurt their margins," said Anil Rego, CEO and founder, Rights Horizons, a Bangalore based advisory firm.
With 26% market share, SBI continues to be the leader in home loan market followed by the privately held housing finance company- HDFC.  "We have got some surplus funds after RBI cut statutory liquidity ratio by 1% to 23%. We have decided to utilize it in expanding our retail business. The Bank is aiming at 20-25% growth in its home loan portfolio. As the country's largest bank, we have a vital role to play in supporting the economy", said the official.
As of July, SBI's home loan portfolio stood at around Rs 1.06 lakh plus crores. Total retail loans stood at Rs 1.86 lakh crores in the April-June quarter. To facilitate home loan borrowers, it is planning to upload the list of housing projects, approved by the bank shortly.  The bank has tied up with 1,046 such projects across India till July in 2012-13. In order to enlist its projects, a builder has to meet certain norms prescribed by SBI. For listed projects, the bank sanctions home loans in 4-5 days while it takes around 14 days to approve a home loan for other housing constructions. The lender offers a loan to value (LTV) of 90% for home loans upto Rs 20 lakhs and upto 80% for loans above Rs 20 lakhs.

Self-service banking gaining currency

Mumbai, August 26: Banks are increasingly launching self-service banking in the front lobby of their branches to increase customer convenience and reduce transaction time and costs.
Self-service banking in the front lobby of branches enables customers to use alternative banking channels — ATMs, phone banking, cheque deposit machine, and pass-book printer — without entering the branch, any time of the day, irrespective of whether the branch is open or closed.
The per transaction cost incurred on one customer in the physical branch is Rs 50 on an average, while e-banking costs about Rs 10 for a similar transaction.
Recently, ICICI Bank launched 25 electronic branches across 18 cities. The electronic branch, located within the brick and mortar branch, is a one-stop shop for all banking transactions. Among others, it has an interactive kiosk through which services can be accessed by swiping a debit card and provides video-conferencing with the bank’s customer care personnel.
One of the first banks to start the e-lobby facility is Mumbai-based Greater Bombay Cooperative Bank. It is offering all banking transactions to its customers through fully automated lobby banking.
Greater Bank has deployed a single machine called ‘MegaBanker’ in its lobby for 24x7 banking. Customers can use this machine, among others, to deposit cheque/cash (with real time credit to the account), withdraw cash, printing of savings and current account statements, and fake note detection. Currently, Greater Bank has lobby banking in 17 of its existing 21 branches.
Public sector lender Union Bank of India has launched ‘UnionXperience’ branches, where customers can use alternative banking channels any time of the day, irrespective of whether the branch is open or closed. It has implemented these services in 160 branches across 10 cities, with automation through self-service machines. “Today, more than 50 per cent of our transactions get done via e-banking. This saves time and costs for the bank,” said Lalit Sinha, General Manager, Alternate Delivery Channel, Union Bank of India.
A senior ICICI Bank official said the bank wants to expand its technology platform beyond ATMs and desktop devices to mobile and tablet devices.
Challenges
Replenishment of cash in the ATM machines and infrastructure are major problems, Sinha said. “Indians are more comfortable with human interface and hence the customer adaptation to alternate channels is slow,” said Narendra Behere, CEO, Greater Bank.

ICICI Bank launches 25 e-branches

Mumbai, August 23: Private sector lender ICICI Bank announced the launch of 25 electronic branches and other technology-based banking solutions here on Thursday. The 24x7 electronic branching facilities will offer cash and cheque deposit machines with instant credit, interactive kiosks with phone and internet banking services and video conferencing among others. The investment and cost-benefit-accruals relating to the initiative were not disclosed.
Other initiatives include ‘tab banking’ that allows opening an account on a tablet without visiting the bank branch and e-locker facility that helps customers to electronically save scanned copies of their important documents and other value-added services at the ATMs. Charges on the e-locker services will be decided on the basis of the usage of the customers.
At present, the 25 branches have been rolled out across 18 locations including metros and Tier II cities. “About a third of our customers are using Internet banking services....These services will be complimentary to our physical branches,” said MD and CEO, Chanda Kochhar, ICICI Bank. “Today, handheld devices like mobile phones and tablet segment is growing at over 100 per cent every year as compared to the 20 per cent growth in desktops. We want to expand our technology beyond ATMs and desktop devices,” Kochhar said.

SBI Cards targets 1 million new customers by 2014-15

SBI Cards, the second largest credit card solutions provider in India after HDFC Bank, is targeting to add one million new
customers by 2014-15, Mr Kadambi Narahari, CEO, said on Thursday.
Between 2007 and 2010, the number of credit card holders in India fell from 27 million to 17 million. Even after this consolidation in the wake of global slowdown, when many credit card companies went out of business, penetration of credit cards in India is still low — as against China and Brazil accounting for 200 million cards each, India accounts for only 18.4 million credit card holders, he told presspersons here.
SBI Cards have a customer base of 2.3 million. HDFC currently issues about 80,000 credit cards per month while SBI Cards issues about 50,000.
On an average, an Indian credit card holder spends only $755 (Rs 40,000) annually, as against the Australians ($3,352), and even the Thais ($2,084).
With its expansion in Tier II and III towns and cities becoming profitable with 12 per cent of cards reaching there, SBI Cards is now banking on the spread of the Internet to 121 million customers and grow its business by three to four times by 2014-15. India currently has 80 million banked households, he said.
Ticket booking and similar instant payment facilities have boosted the business of SBI Card, particularly after its tie up with the Indian Railways and other agencies and co-branding cards with the Oriental Bank of Commerce, Bank of Maharashtra and the Karur Vysya Bank.
Credit card spend in India is expected to increase from Rs 96,000 crore in 2011 to Rs 120 crore this year. SBI Cards and Payment Services Pvt Ltd, a joint venture with GE Capital, is the only standalone credit card providing company in India. It offers 14 different modes of payment options to customers.

Should you bet your money on NPS?

The National Pension System (NPS), opened to the common public with much fanfare in April 2009, is yet to take off. But there seems to be a growing buzz in favour of the product of late, with the insurance regulator stressing the need for revitalising the pension space and the pension regulator underlining the many advantages of NPS. But does it really merit a place in your portfolio? We try to help you take an informed decision.

Scheme outline 
This is a pension scheme launched by the government, which allows one to invest as little as Rs. 500 a month or Rs.6,000 a year.
There is no upper limit on investments, though tax benefits are available only to the extent of Rs.1 lakh, allowed under Section 80C.
The scheme allows you to choose from three investment options:
a)      In the first option, up to 50% of the investment is in equity, so it is clearly for those in a position to take risk;
b)      The second option is largely a mix of corporate debt instruments and other fixed income instruments from the government, with a small amount dedicated to equities. Understandably, the risk here is lesser than in the first option;
c)       In the third, the investment is mainly in government securities and the exposure to market linked instruments is very small. This, then, is the safest option of the three.
Anyone in the age bracket of 18-60 years can enter the scheme. Maturity will be at 60 years.

Positives 
The management expense in NPS is lower than in any comparable product. This could ensure that you have a bigger corpus by the end of the term, though there is no saying just how big or small your returns will be since there is no guarantee.
Also, since it doesn’t allow withdrawals before the age of 60, the plan could well serve the purpose of compulsory saving.

Drawbacks 
Unlike in tax-saving schemes such as the Public Provident Fund (PPF) or the Employees’ Provident fund (EPF), the money you receive at maturity in the NPS is taxable.
And if experts are to be believed, the post-tax return on these annuities is much less in comparison to what other options such as fixed deposits and Senior Citizens Saving Scheme currently offer.
Also, it does not allow withdrawal of 100% of the amount received at maturity, which is when the policyholder is of the age of 60 years. One has to necessarily use 40% of the amount to buy annuities from insurance companies empanelled with the government.
An annuity assures you of a regular payment — monthly, quarterly, half-yearly or annually, as chosen by you.
In case you need the money before you have turned 60, a withdrawal of only 20% is allowed in lump sum; you have to buy annuities for the rest of the amount.

Expert speak 
“The product has three major problems that take the sheen away from it,” says Manish Chauhan, who runs a personal finance website jagoinvestor.  “First, it offers very little flexibility in terms of product design. Secondly, the maximum investment in equity is limited up to 50%, which may not work in favour of a young investor who should ideally have or who might want greater exposure to equities. The third point is that there is no guarantee on the amount of money you will earn — that’s so paradoxical for a retirement product,” says Chauhan.
The restriction on withdrawals is a sore point, too.
“The fact that there are withdrawal limitations will work well for someone in the low income group. But for any other investor, this doesn’t augur very well,” says Harsh Roongta, CEO, ApnaPaisa.
The preset maturity date at 60 may not stack well either. “For anyone who is entering beyond 55 years of age, this will not work out very well,” says Suresh Sadagopan who runs a Financial Advisory Services.

Should you go for it? 
NPS may not be the best retirement product, suggest experts
Roongta, for one, believes the scheme will become an attractive investment once the Direct Taxes Code kicks in. As per the proposed draft, NPS, provident fund and superannuation schemes will get tax breaks up to Rs. 1 lakh per year. “When this happens, NPS will be the only scheme with an equity component on which tax benefits will be available,” says Roongta. Even so, it would be advisable to cap investments in NPS subject to the limit to which the tax break is available, he adds.

Alternatives to NPS 
Taking a pension plan with the idea of wealth accumulation is not a smart game plan, say experts. A combination of the good old PPF, EPF, mutual funds may work better, they suggest.
Of course, there are withdrawal limits even in the PPF. However, the returns are assured and the maturity amount is tax-free. It’s the same with EPF investments, which are tax-free beyond five years. As for mutual funds, retirement planning is best done through the systematic investment plan, or SIP, route.

Should you switch your home loan to SBI?

Though State Bank of India (SBI) has cut rates on home loans by 25 to 85 basis points (bps) across tenures (bank’s present discount to its card rates is about 25 bps), it’s a bit early for home loan borrowers to switch their lender. Wait for 10-15 days, as other lenders are likely to follow suit. Borrowers can also use SBI’s example to bargain with their respective lender for better rates. It is most likely that their lenders would agree, as it is in their interest to retain a borrower with a good repaying record, say experts.

For home loans up to Rs 30 lakh, SBI has reduced the interest rate from 10.75 per cent to 10.25 per cent and to 10.4 per cent for loans above Rs 30 lakh. Earlier, for loans between Rs 30 lakh and Rs 75 lakh the interest rate was 11 per cent and for loans above Rs 75 lakh, it was 11.25 per cent. The revised equated monthly instalment (EMI) per Rs 100,000 at the rate of 10.25 per cent for a loan tenure of 30 years would be Rs 897, against the prevailing EMI of Rs 934, said an SBI statement. The waiver of the prepayment penalty for floating rate home loans has made switching lenders to take advantage of lower rates an attractive proposition for borrowers. But that should not be the only criteria for switching your lender. The difference between old and new rates should be at least 75-100 bps for the switch to make commercial sense, as the procedure is cumbersome.

Harsh Roongta, CEO, Apnapaisa.com, says other lenders might also cut rates and it is best to wait for 10-15 days. The biggest advantage is that there is no prepayment penalty on floating rate loans. However, there will be a nominal processing fee and a small fee on creation of security. Home Loan Rates

 SBI #  10.25
Other Bank # Minimum 10.5% floating

* ICICI Bank and HDFC Ltd also have floating interest rate scheme where the interest rates are fixed for the initial few years and thereafter the then prevailing floating rates are applicable.

# SBI rates are effective from August 7, 2012.
 The home loan rates are indicative rates, which may change according to the credit profile of the customer. Source: Apnapaisa Research Bureau

Even if borrowers are getting the new loan at 50 bps less and if only two years are left for repayment, switching to a new lender will help, as the rates offered by SBI are very competitive, Roongta says.

Assume, for instance, a borrower took a floating rate loan of Rs 80 lakh, at an interest rate of 12 per cent and tenure of 30 years. The loan has been repaid for five years. The old EMI is Rs 82,289 and the amount due is Rs 78,13,057. If the loan is reset at 10.5 per cent, the new EMI is Rs 76,000. The difference works out to Rs 6,000. Car Loan Rates

State Bank of India # 10.75
Other Bank # 11.25

Car Loan – Interest rates as on August 02, 2012
* SBI rates effective from August 07, 2012 Source: Apnapaisa Research Bureau

Vipul Patel of Home Loan Advisors, an independent mortgage advisory firm, is advising his customers to use SBI’s rates to bargain for a better deal with their respective lender. If the lender does not agree to lower the rates, then the borrower must switch to a new one. “Even if your bank does not bring down rates to 10.25 (SBI’s charge), they might at least reduce it to 10.5 or 10.75 per cent. If your current rates are 11 per cent or above, even this much of a reduction will help,” he says.

While switching the loan, borrowers should try to keep the monthly repayment constant or increase it, so that the period of the loan does not increase. However, unlike home loans, it does not make sense to switch your car loan. The prepayment charges are huge and the loan tenure is short in most cases (three to seven years).

Bhaskar Sarma takes over as MD, CEO of SBI General

Mumbai, August 1: SBI General Insurance has appointed Bhaskar Jyoti Sarma as its managing director and chief executive officer. Sarma, a banking professional, took charge on Wednesday and will serve a term of three years, SBI General Insurance said in a release.

He succeeded RR Belle, who retired on July 31. “Sarma is taking over at a time when SBI General is taking a big leap and ready to unleash its full potential,” Belle said. Prior to this appointment Sarma was general manager at SBI Bank’s North-Eastern Circle at Guwahati. He has spent 32 years at SBI in various capacities.

He joined SBI in 1979 as a probationary officer and has held several assignments in India and abroad. “I am sure that with the standards already set, SBI General will move forward to realise its true potential,” Sarma said. The private insurer is a joint venture between State Bank of India and Insurance Australia Group (IAG).