Saturday, December 13, 2014

Talks on wage revision between IBA and UFBU at Mumbai on 17.12.2014

Conciliation meeting on 17.12.2014
Latest news:
Conciliation meeting is arranged by
Labour commissioner at 11.30 AM
at Mumbai on 17.12.2014 for
Talks on wage revision between IBA and UFBU.
******************************
Previous news:


BEFI Circular dt.08.12.2014 says........

the next meeting of UFBU has been slated to be held on 
17th this month at Hyderabad to take stock of the situation and 
to decide upon further course of action depending upon developments. 

Let us all await the decision of UFBU and prepare ourselves 
for carrying forward the struggle, as may be so decided, 
with courage, conviction and zeal.
Get prepared for intensified struggle ahead.

Friday, December 12, 2014

PSU Bankers are paid poorly: SBI Chairman

New Delhi, December 11: Lamenting that bankers are paid very poorly in India, especially at public sector banks, SBI chief Arundhati Bhattacharya today said there is an urgent need to provide better remuneration to attract good talent.

Bankers are paid poorly in India as compared to their counterparts elsewhere in the world, she said.  “Let me start with income of banking professionals in India. Here, 70 per cent of the banks are in public sector and they are paid very very poorly compared to market,” she said at Delhi Economic Conclave here.

The SBI chief said there is urgent need to improve quality of board members by providing them suitable remuneration so that the overall efficiency improves.

“We are very blessed in that. SBI has invariably had very good quality board. But that may not be true across (other banks’) board. One of the reasons is very low remuneration that is given to the board directors,” she said.

“If you are trying to attract best in the field, they have to be remunerated accordingly. We must insist on people who are coming into the board having sufficient hands on experience in both planning and execution in their respective areas,” she said. So, this is something that government can easily implemented and should be done, she added.

The comments come about a week after PSU bank employee unions went to a four-day relay strike to press for early revision of wages.

With regard to governance, she said P J Nayak Committee has very clearly laid out certain roadmap as to how governance can be taken forward.  “I believe the government is looking at it. While they do look at it, I believe there are very some low-hanging fruits and those could be easily implemented within a short period of time,” she added.

Talking about changing regulation in tune with the present system, Bhattacharya said India has over 60 Acts and multiple rules and regulations that govern the financial system at the moment. “Many of the laws are from 1950s and 1960s. The banking regulations themselves they were established before ATMs, credit cards, internet banking, investment advisory, private banking, mutual funds,… whole lot of other things,” she said.

“These acts have been amended from time to time to keep pace with changing reality but the legal foundations have remain more or less static and as the result the framework is very complex and inconsistent,” she said. “Occasionally, it is also open to regulatory arbitrage. So, we need to look at these things also holistically and move the laws to be in tandem with the times,” she added.

With regard to improving governance, Bhattacharya also pitched for a good Whistle Blower policy with the objective to protect innocent and punish guilty.

“In the area of governance, its very important especially in the public sector banks to nurture and have a good Whistle Blower policy to ensure that people who actually give right information are properly rewarded and those who actually misuse the system they are penalised,” she said.

“We must free the public sector from the disgruntled and weapons of anonymous and superfluous complaints that they use. These complaints very often contain allegations that are totally full of lies but a lot of resources get tied up in looking into these things,” she added. Good people who have taken strong decision should not be unnecessary paralysed on account of false allegations, she said.

Friday, June 13, 2014

UFBU and IBA meeting on 13/06/2014 on bipartite

 Today's Meeting : (13/06/2014) As expected UFBU and IBA meeting ends in stalemate : IBA increased the offer to 11% but UFBU wants at least 25% increase. Waiting for full details

Sunday, May 25, 2014

Recruitment of Assistants in Clerical Cadre in State Bank of India (2014-15)

SBI at last announced for Recruitment of Assistants in Clerical Cadre in State Bank of India (2014-15) Advertisement No. CRPD/CR/2014-15/02 On-line registration of application : 26.05.2014 TO 14.06.2014 for details visit sbi.co.in or click here

Friday, April 11, 2014

Poor customer service at ATMs flayed

Mumbai, April 10: Though the number of Automated Teller Machines (ATMs) has gone up across the country over the last few years, customer service levels at ATM centres leave a lot to be desired, according to the banking regulator.

The Reserve Bank of India (RBI), in a survey of ATMs, has found several deficiencies in services. These relate to messages showing insufficient cash and non-availability of contact details for lodging complaints at the ATM centres.

Another area of service deficiency related to ATM identification numbers not being displayed at the centres, causing inconvenience to customers, according to the survey, the contents of which were described to this paper by a senior official at a public sector bank.

Many a time, customers do not know what to do when money from the account is debited, but the cash is not dispensed from ATMs.

In such a scenario, displaying clear instructions on what the customer should do will be of great help.

This is a significant issue as many bank customers use other-bank ATMs as well as White Label ATMs (set up, owned and operated by non-banks) to withdraw cash.


Rectify deficiencies

Pointing out that customer service at ATMs is not satisfactory, the RBI has urged banks to rectify the deficiencies that have been flagged in the survey.

In fact, the National Payments Corporation of India had advised its member banks to make a provision in the “Customer Complaint Form” wherein a request for the CCTV images can be raised, if the customers so desire, at the time of submitting the complaint form.

NPCI is the umbrella institution for all retail payments in the country and operates the National Financial Switch for ATMs in the country.


Number doubles

The number of ATMs has more than doubled in the last four years. From 74,505 at the end of March 2011, it has jumped to 155,387 at the end of February2014, as per NPCI data.

The Finance Ministry has also asked public sector banks to install more ATMs and achieve the targeted number of on-site ATMs for 2013-14.

Against the target of over 34,000 ATMs to be installed by the end of the fiscal, public sector banks had added 17,559 ATMs by January 2014.

Friday, January 24, 2014

SBI launches Youtube channel; Twitter is next

Mumbai, January 23: Nation’s largest lender State Bank of India on Thursday strengthened its social media presence with the launch of its channel on popular video sharing website Youtube and said it will also be launching its handle on the micro-logging site Twitter soon.

“The YouTube channel is another platform that will enable us to connect with our customers. SBI will continue to spread its footprint on social media through the launch of platforms like Twitter, shortly,” Chairman Arundhati Bhattacharya said in a statement.

The YouTube channel, which follows a dedicated Facebook page launch in November, will initially have information about the bank’s products and services and its legacy to begin with and will gradually include philanthropic initiatives, it said in a statement.

SBI, has over 200 years of history. It has over 15,000 branches and over 43,000 ATMs. The bank statement said the Youtube channel will help it connect with the young and technologically savvy customers.
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